Capital Gas & Heating Care Gas Safe · Ilford
24/7 EMERGENCY SERVICE · GAS SAFE REGISTERED · ILFORD & EAST LONDON
Capital Gas& HEATING CARE 020 3670 8266
Gas Safe registered engineer working on heating pipework and valves
24/7 · Ilford IG6 · East London & Essex

No heat at 2am? We answer, every hour

Gas Safe registered engineers on call 24 hours a day for boiler breakdowns, heating failures and gas emergencies — plus servicing, new boilers, landlord certificates and general plumbing. Fixed prices agreed before we start.

GAS SAFERegistered engineers
24/7Emergency call-outs
12 monthsWorkmanship guarantee
FixedPrice before we start
ID card shown on arrival
Repair-or-replace advice, not a sales pitch
24/7 — nights, weekends, holidays
Landlords & commercial welcome
What we do

Gas and heating services

Everything from a boiler that won't fire on a cold morning to a full system replacement — for homes, landlords and small commercial premises.

Most called

Boiler repair & breakdown

No heating or hot water, a fault code, or a boiler that keeps losing pressure — diagnosed properly with test equipment rather than by swapping parts until something works.

  • All major brands diagnosed
  • Fault codes and lockouts
  • Pressure loss and leaks traced
  • Parts sourced and fitted

New boiler installation

Supplied and fitted with the manufacturer warranty registered on your behalf, and Building Control notified so your paperwork is complete.

  • Combi, system and regular boilers
  • Straight swaps and conversions
  • Boiler relocations
  • Warranty registered for you

Annual boiler service

A proper service, not a five-minute glance: combustion tested, seals and heat exchanger checked, flue readings recorded and given to you in writing.

  • Full combustion analysis
  • Keeps most warranties valid
  • Written service record
  • Reminder before it's due again
Landlords

Gas safety certificates (CP12)

Every appliance and flue checked and the Landlord Gas Safety Record issued digitally, usually the same day, so you can forward it to tenants inside the 28-day window.

  • All appliances and flues tested
  • Digital CP12 issued same day
  • Portfolio bookings for agents
  • Remedial work quoted separately

Central heating & radiators

Full system installs, new radiators and rebalancing so the far end of the house heats up as well as the room the thermostat sits in.

  • New radiators and towel rails
  • Powerflushing and system cleaning
  • Smart thermostats and zoning
  • Underfloor heating

Hot water cylinders

Unvented cylinder installation and repair for proper mains pressure at every tap, including G3-certificated work on Megaflo and similar systems.

  • Unvented (G3) installations
  • Immersion and thermostat faults
  • Expansion vessel replacement
  • Low pressure and pump upgrades

Gas leak detection & pipework

Tightness testing to find where gas is escaping, then pipework repaired or re-run and the system re-tested before it goes back into service.

  • Gas tightness testing
  • Pipework repair and replacement
  • Meter to appliance runs
  • Appliances capped and made safe

Cookers, hobs & fires

Gas cookers, hobs and fires connected, tested and certified — including the ventilation and flue checks that get skipped by non-registered fitters.

  • Cooker and hob installation
  • Gas fire servicing and repair
  • Bayonet fittings and hoses
  • Ventilation and flue checks

General plumbing

Since we're already under your floor and behind your walls, we handle the plumbing side too — leaks, taps, valves and waste, without a second trade to book.

  • Leaks and burst pipes
  • Taps, valves and stopcocks
  • Toilets, sinks and waste
  • Appliance connections

Commercial gas

Restaurants, cafés, shops and small industrial units — catering appliances, warm air heaters and planned maintenance scheduled around your trading hours.

  • Commercial catering appliances
  • Warm air and radiant heaters
  • Planned maintenance contracts
  • Commercial gas safety records

If you smell gas, don't call us first

Call the National Gas Emergency Service straight away. The line is free and staffed 24 hours a day.

0800 111 999
  1. Turn the gas off at the meter control valve if you can reach it safely
  2. Open doors and windows
  3. Don't touch light switches, plugs or any electrical appliance
  4. No naked flames, and don't smoke
  5. Leave the property and make the call from outside

Once the property is safe and the emergency service has attended, call us on 020 3670 8266 and we'll handle the repair and recertification.

Recent work

Jobs from a normal week

Our own engineers, our own jobs. What was wrong, what we did, and how long it took.

Gas Safe engineer working on the internal heat exchanger and gas valve of an older boiler
Emergency repair

No heat overnight — older boiler stripped and repaired

Call came in late evening in a cold snap, family with a young baby and no heating. Case off, heat exchanger and gas valve checked, faulty component identified and replaced from van stock rather than leaving them waiting days for a part.

  • DoneFault traced, component replaced, combustion retested
  • AlsoSystem re-pressurised and heating proved before leaving
  • TimeSame night
Engineer fitting the casing to a newly installed wall-hung combi boiler
New boiler

Conventional system converted to a combi

Old floor-standing boiler, loft tanks and a cylinder taking up an airing cupboard. Replaced with a wall-hung combi, tanks removed, and the cupboard handed back to the customer as storage.

  • FittedWall-hung combi, magnetic filter, smart thermostat
  • AlsoTanks and cylinder removed, Building Control notified
  • TimeThree days
Gas Safe engineer recording readings on a clipboard during a landlord gas safety check
Landlord CP12

Portfolio of six flats certified in a day

Letting agent with six tenancies all falling due in the same month. Appointments grouped into one day, tenants notified in advance, and all six digital records issued that evening.

  • DoneSix CP12 records, appliances and flues tested
  • AlsoTwo minor remedials quoted separately, no pressure
  • TimeOne day
Newly installed unvented hot water cylinder with copper pipework and expansion vessel
Hot water

Unvented cylinder replacing an old vented tank

Loft tank feeding two bathrooms at a trickle. Replaced with a mains-pressure unvented cylinder, new expansion vessel and full G3 controls, which freed up the loft space as well as fixing the pressure.

  • FittedUnvented cylinder, expansion vessel, G3 safety controls
  • AlsoOld tank and feed pipework stripped out
  • TimeTwo days
Engineer tightening a compression joint on heating pipework during a leak repair
Leak repair

Persistent pressure loss traced to a weeping joint

Customer had been topping the boiler up every week for months. The leak was a compression joint inside a boarded riser, dripping onto a joist rather than showing anywhere visible. Joint remade, system refilled and re-pressurised.

  • DoneJoint remade, system refilled and pressure tested
  • AlsoExpansion vessel recharged, filling loop checked
  • TimeSame afternoon
How we work

No surprises on the invoice

Gas work should be boring and predictable. Here's exactly what happens.

Step 01

You call or send details

Tell us the fault or send a photo of the boiler badge. That's usually enough for us to say whether it's a same-day call-out or a booked visit.

Step 02

Diagnosis and fixed quote

The engineer shows his Gas Safe ID, tests the appliance and explains the cause plainly. You get a fixed written price before anything is dismantled.

Step 03

The work

Dust sheets down, gas isolated, work carried out to Gas Safe and Building Regulations standards. Any change of scope is agreed with you first.

Step 04

Test, certify, tidy

Combustion readings taken and recorded, system demonstrated to you, site left clean, and your certificates and 12-month workmanship guarantee emailed over.

Coverage

Where we work

We're on the High Street in Barkingside, close to the A12 and the Central line, so most of Redbridge and the Essex border is a short drive.

Fastest response

  • Barkingside IG6
  • Ilford IG1
  • Gants Hill IG2
  • Seven Kings IG3
  • Redbridge IG4
  • Chigwell IG7
  • Woodford IG8
  • Loughton IG10
  • Wanstead E11
  • Leytonstone E11
  • Walthamstow E17
  • Chadwell Heath RM6

Also covered

  • Romford RM1
  • Barking IG11
  • Dagenham RM8
  • Stratford E15
  • Hackney E8
  • Enfield EN1
  • Epping CM16
  • Brentwood CM14

Boroughs: Redbridge, Waltham Forest, Newham, Barking & Dagenham, Havering and Epping Forest, plus the rest of London for booked installations.

Questions

Asked before booking

Are you really available 24 hours a day?

Yes. We take calls and attend emergency heating and boiler breakdowns 24 hours a day, seven days a week, including nights, weekends and bank holidays. A boiler failing at 2am in January is not something that waits until Monday. Booked work such as servicing and installations is arranged during normal working hours to suit you.

How do I know an engineer is genuinely Gas Safe registered?

Every Gas Safe engineer carries an ID card with a photograph, a licence number and an expiry date, and the back lists exactly which types of gas work they are qualified for. Ask to see it, then check the number on the Gas Safe Register website or by phone. Any legitimate engineer expects to be asked. It is illegal for anyone not on the register to work on gas appliances.

How often should a boiler be serviced?

Once a year. An annual service keeps the manufacturer warranty valid on most new boilers, catches wear before it becomes a breakdown, and confirms the appliance is burning safely. Landlords have a separate legal duty to arrange a gas safety check on every appliance every 12 months.

What is a CP12 and do landlords legally need one?

A CP12, or Landlord Gas Safety Record, is the certificate issued after a Gas Safe engineer checks every gas appliance and flue in a rented property. Landlords in England, Wales and Scotland must arrange this check every 12 months, give the tenant a copy within 28 days, and provide it to new tenants at the start of a tenancy. Records must be kept for two years.

Is it worth repairing an old boiler or replacing it?

It depends on age, the part that has failed and how available spares still are. As a rough guide, if the boiler is over twelve years old, parts are getting scarce, and the repair is a significant fraction of a replacement, replacing usually makes more sense. Under that, a repair is often the sensible choice. We tell you both figures and let you decide rather than pushing an installation.

What should I do if I smell gas?

Call the National Gas Emergency Service immediately on 0800 111 999. That line is free and staffed 24 hours a day. Turn the gas off at the meter control valve if you can reach it safely, open doors and windows, do not use light switches, electrical appliances, or naked flames, and leave the property. Do not wait to call us first — call the emergency number, then contact us once the property is safe.

How long does a new boiler installation take?

A straight swap in the same position is usually a single day. Moving the boiler, converting a conventional system to a combi, or fitting an unvented cylinder typically takes two to three days. The timescale is confirmed in your written quote before work starts.

Get in touch

Get a fixed price

Tell us what's happening and we'll come back with a clear price. Emergencies are answered around the clock — a photo of the boiler badge helps us quote accurately first time.

Phone020 3670 8266
Office45A High St, Ilford IG6 2BE
HoursOpen 24 hours, 7 days a week

Request a quote

We reply to every enquiry, day or night. If you have no heat or hot water right now, calling is faster.

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